Planner
$30,458–$30,458 year
On-siteTonbridge, England, United Kingdom
Job Summary
Schedule and plan repair works to ensure efficient use of operatives and resources using the MCM system. Track overdue tasks, monitor workloads, and allocate work to subcontractors while raising material orders in line with procurement procedures. Act as a key point of contact between residents, operatives, and colleagues to manage expectations and escalate operational issues. Support the team by identifying absences, providing planning cover, and maintaining clear records across all IT systems. Deliver a professional, customer-focused service while adhering to health and safety requirements and company policies.
Required Qualifications
- Experience working in a planning, scheduling or coordination role within repairs and maintenance or a similar environment
- GCSE (or equivalent) in English and Maths
- Experience working in a fast-paced, reactive and customer-focused environment
- Good IT skills with the ability to use job management, scheduling and appointment systems
- Strong time management and organisational skills, with good attention to detail
- Clear and confident communication skills, both written and verbal
- A customer-focused approach with the ability to manage queries and challenging situations professionally
- An understanding of repairs and maintenance processes
- Experience planning and scheduling multi-trade repairs using an ICT appointment or job management system
- The entitlement to work within the UK
- Background, Identity & Security checks clearance
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