Planet Fitness - Member Services Representative - Part Time - Westend
$29,120–$30,160 year
On-siteTallahassee, Florida, United States
Tallahassee, Florida, United StatesOn-sitePart Time$29,120–$30,160 yearMedium
Part TimeMedium
Job Summary
Greet members, prospective members, and guests while handling front desk activities such as answering phones, checking members into the system, taking tours, and calculating rates. Facilitate account updates, respond to member questions or concerns, and assist the Club Manager with drawer counts and cleaning tasks. Maintain club neatness by completing daily cleaning lists, walk-around checks, and bathroom inspections within the first hour of your shift. Perform duties based on club needs while interacting with members and co-workers.
Required Qualifications
- Must be 18 years of age or older
- High School diploma/GED equivalent required
- Punctuality and reliability are a must
- Must be able to occasionally lift up to 50 lbs
- Will occasionally encounter toxic chemicals during shift
Desired Qualifications
- Customer service background preferred
- Basic computer proficiency
- Ability to work independently as well as part of a team
- A positive, upbeat attitude and a passion for fitness and health
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
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