Planet Fitness - Evenings & Overnights Member Services Representative - Part Time - North Versailles
$22,880–$23,920 year
On-siteNorth Versailles, Pennsylvania, United States
Job Summary
Member Services Representative at Planet Fitness (Evenings & Overnights) in North Versailles, PA, part-time. Responsibilities include greeting members and guests, answering calls, checking members in, giving tours, signing up new members and calculating rates/monthly payments, assisting the Club Manager with cash handling, updating member accounts, and maintaining cleanliness of the club. Requires 18+ with a High School diploma/GED, basic computer proficiency, reliability, ability to work independently or as part of a team, and strong customer-service and communication skills. Emphasizes delivering a welcoming, positive member experience in a fitness-club environment and contributing to club operations and guest satisfaction.
Required Qualifications
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability a must.
- Ability to work independently as well as part of a team.
- Positive, upbeat attitude and passion for fitness and health.
- Exceptional customer service skills; able to interact positively and professionally with members and co-workers.
- Strong listening, empathy, and problem-solving abilities.
- Diplomacy in all interactions.
- Greet members, prospective members and guests; assist with front desk activities; check-in; tours; sign up new members; manage accounts.
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