Planet Fitness Assistant General Manager
On-siteCorinth, Mississippi, United States
Job Summary
Greet members, prospective members, and guests while providing exceptional customer service. Handle all front desk activities, including answering phones, checking members into the system, processing new sign-ups, taking tours, and updating member accounts. Respond to member questions and concerns professionally, escalating issues to the Manager as needed. Assist in maintaining the club's cleanliness. This role requires a customer service background, basic computer proficiency, and a passion for fitness. Applicants must be 18 or older with a high school diploma or GED. The position involves continual standing, walking, and talking, with occasional lifting up to 50 lbs and exposure to toxic chemicals.
Required Qualifications
- High School diploma/GED equivalent required
- Must be 18 years of age or older
- Punctuality and reliability is a must
- Must be able to occassionally lift up to 50 lbs
- Will occasionally encounter toxic chemicals during shift
Desired Qualifications
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude!
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
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