Planet Fitness Assistant General Manager
On-siteMount Vernon, Illinois, United States
Mount Vernon, Illinois, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Greet members, prospective members, and guests while delivering exceptional customer service. Handle all front desk activities, including answering phones, checking members into the system, processing new sign-ups, taking tours, and updating member accounts. Respond to member questions and concerns professionally, escalating issues to the Manager as needed. Assist in maintaining the club's neatness and cleanliness. Requires a high school diploma, basic computer proficiency, and a passion for fitness. Must be 18 years or older with the ability to stand, walk, and occasionally lift up to 50 lbs.
Required Qualifications
- High School diploma/GED equivalent required
- Must be 18 years of age or older
- Punctuality and reliability is a must
- Must be able to occassionally lift up to 50 lbs
- Will occasionally encounter toxic chemicals during shift
Desired Qualifications
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude!
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
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