Plaform Infrastructure Architect - Core Services
RemoteUnited States or India
Job Summary
Design and implement moderately complex technology platforms and solutions while troubleshooting escalated issues and performing root-cause analyses to drive process improvements. Safeguard system security integrity by executing complex improvements and maintaining high security postures, alongside designing backup and disaster recovery plans to ensure business continuity. Identify internal efficiencies for data center security maintenance and provide ongoing recommendations and reporting. Document design operations and troubleshooting procedures, conduct training sessions, and mentor team members on technical abilities. Participate in audits to ensure compliance with standards and identify opportunities for automation, leveraging expertise as a trusted advisor on system trends.
Required Qualifications
- Bachelor's degree or equivalent experience
- Experience as an Infrastructure Engineer
- Strong experience working with public cloud solutions
- Strong experience working with virtualization technologies
- Strong experience working with server operating systems
- Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Strong data gathering interviewing and analytical/problem solving skills
- Strong customer service orientation
- Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
- Strong leadership sound judgment and business and technology acumen skills
- Strong attention to detail
- Able to thrive in a fast paced deadline driven environment
- Self-motivated with the ability to manage projects to completion with minimal oversight
- Ability to coach mentor and provide feedback to team members in a timely manner
- Strong experience working with Citrix Netapp and Linux
- Microsoft Windows or MacOS and Microsoft Office proficient
- Strong knowledge of systems administration
- Strong knowledge of Microsoft Windows network environments
- Experience in managing complex projects
- Up to 5% travel time required
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