PLADS Training Specialist

PLADS Training Specialist at Aflac practicing in a remote role within the continental US. Responsibilities include planning and conducting basic to intermediate classroom or virtual training courses, coordinating training programs (calendar, scheduling, materials, attendance, and certifications), and providing input for course improvement. Responsibilities also cover evaluating training effectiveness, preparing assessments, monitoring project work related to training delivery, due diligence on HR processes for regulatory compliance, data analysis to inform policies, and supporting HR/BD people strategies. Required skills include strong regulatory compliance knowledge, excellent verbal and written communication across organizational levels, proficiency in Microsoft Office and core systems (e.g., Salesforce, ClaimVantage), ability to coach and motivate, and experience in training facilitation, scheduling, and material development. Education and Experience include a High School Diploma or equivalent with 3+ years of related experience in claims (LOA, STD, LTD); Bachelor’s degree in a related field preferred. The role emphasizes independent work, learning new products/processes, and delivering effective training to support customer service and claims processes.