PIMCO Operations Client Lead, VP
On-siteHangzhou, Zhejiang, China
Job Summary
Act as the PIMCO Operations Client Lead with end-to-end accountability for operational service delivery, serving as the primary escalation point for risks and service decisions. Provide integrated oversight across APAC operating pillars, managing issue triage, data quality governance, and control execution while driving root-cause analysis and timely client communications. Own the operational assessment of change requests, sign off on specifications, and coordinate implementation readiness and post-change stabilization. Partner with global teams, Relationship Management, and regional stakeholders to ensure consistent execution and strong governance. Lead operational teams in APAC, promoting a culture of ownership and proactive issue management.
Required Qualifications
- Vice President
- 10-12 years of experience
- Strong experience in investment operations, or asset servicing environments
- Deep understanding of IBOR, front‐to‐back data flows, and enterprise data platforms
- Knowledge of valuations, reconciliations, controls, and client reporting
- Strong analytical, investigative, and problem‐solving skills
- Executive‐level communication and stakeholder management capability
- Ability to operate independently in complex, high‐pressure environments
- Strong Microsoft Excel, Word, and PowerPoint skills
- Experience with business requirements, data mapping, and change documentation
- Strong English written and spoken communication skills
- Degree in finance, business, technology or equivalent or relevant industry experience
- Strong MS Excel, Access, Word, PowerPoint skills necessary
- Strong English written and spoken ability
Desired Qualifications
- SQL and/or data modeling knowledge preferred
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