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University of RochesterPosted 1 month ago

Physician Support Coord IV

$45,698–$61,693 year

On-siteWilmot, New Hampshire, United States

Full TimeSenior LevelDoctorate Or Professional DegreeLargeHealthcare Tech

Job Summary

Oversee and direct Physician Support employees in assigned divisions, managing staffing plans, assignments, and daily work to ensure effective communication and support for physicians. Provide guidance on recruiting, hiring, training, goal setting, and performance management while acting as a subject matter expert on job duties, scheduling guidelines, and clinic processes. Coordinate urgent clinic tasks, including scheduling surgeries and handling cancellations, and serve as the primary point person for scheduling triage requests. Monitor staff performance, counsel on issues, and manage time off and overtime approvals. Develop guidelines for prioritizing work activities, implement quality assurance monitoring, and collaborate with cross-functional teams to revise policies and improve workflows.

Required Qualifications

  • High School diploma
  • 2 years relevant experience
  • 1 year leadership experience
  • Demonstrated customer service skills
  • Medical Terminology
  • Experiences with surgical/appointment scheduling software
  • electronic medical records

Desired Qualifications

  • 1 year leadership experience preferred
  • Experiences with surgical/appointment scheduling software and electronic medical records preferred
  • Medical Terminology preferred

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