Physical Therapy Medical Receptionist

Greet, screen, and schedule patients while directing them to appropriate areas and managing in-person and phone interactions. Answer calls, take messages, fax, and scan documents, then verify all forms, test results, and paperwork in the electronic health records system. Obtain and update patient information, collect payments including copayments and balances, and perform daily drawer balancing. Maintain the practice management system and ensure compliance with HIPAA, OSHA, and safety standards.