Physical Security Manager
$121,275–$173,250 year
On-sitePalo Alto, California, United States
Job Summary
Lead global physical security operations by managing GSOC functions, overseeing access control and CCTV systems, and conducting regular site audits for regulatory compliance. Build cross-functional partnerships with HR, Legal, and Facilities to refine security policies, manage vendor contracts, and lead incident investigations. Execute emergency response plans, oversee visitor management, and provide security design expertise for new office expansions. Forecast the annual security budget and deliver training on evacuation protocols. Report to the Director of Facilities Operations with availability for on-call support after hours and weekends.
Required Qualifications
- Experience in global or multi-site security operations, including coordinating across different time zones and regulatory environments
- Prior experience managing third-party security vendors, guard services, and contractors
- Experience programming, deploying, and managing access control systems, video management systems (VMS), and intercom systems
- Proficiency with Avigilon Alta Mobile badging software
- Strong knowledge of security protocols and procedures
- Experience conducting investigations of physical security or safety-related incidents, including formal incident reporting and documentation
- Ability to conduct risk assessments and security audits across single and multi-site environments
- Experience developing and executing emergency response plans, evacuation procedures, and active threat response protocols
- Ability to manage security for company events and high-profile gatherings
- Familiarity with travel security and executive protection best practices
- Experience developing and delivering security awareness training programs for employees
- Ability to handle confidential information with the highest degree of discretion
- Demonstrated experience managing budgets related to physical security programs and vendor contracts
- Effective collaboration with IT, InfoSec, HR, Legal, and Facilities teams on security-related matters
- Ability to interact professionally with all levels of employees, visitors, and executive leadership
- Excellent verbal and written communication skills
- Strong problem-solving and critical-thinking abilities
- Superior multi-tasking and time-management capabilities in a fast-paced environment
- Strong attention to detail, accurate data gathering, logistical and tactical planning
- Ability to adapt quickly and reprioritize in response to evolving operational demands
- Availability to provide on-call support after hours and on weekends as needed
- Knowledge of Lenel and/or Milestone software systems
Desired Qualifications
- Knowledge of Lenel and/or Milestone software systems is a plus
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