Photography Manager - Brisbane
On-siteBrisbane, Queensland, Australia
Job Summary
Lead and coach a team of 8-10 photographers, ensuring high performance, adherence to brand standards, and continuous skill improvement. Optimise workflows and conduct regular quality audits to maintain high-quality media output and efficient service delivery. Act as the primary technical point of contact, troubleshooting equipment and software issues, and coordinate with IT support. Drive customer satisfaction by promptly addressing client inquiries and coordinating seamlessly with logistics, sales, and customer support. Monitor KPI performance and scorecards regularly to identify and implement areas for improvement. Collaborate with product and sales to ensure we are delivering the best results for our clients. Attend appointments with Photographers to provide coaching, learn new techniques or best practices to share with the team. Occasional interstate travel is required. This is an in-office position, Monday through Friday.
Required Qualifications
- Bachelor degree qualification
- +5 years of direct operations management experience, including remote management of 6 or more employees
- Exceptional communication and team engagement skills, particularly with remote teams
- Strong attention to detail, commitment to quality, and expertise in analysing KPIs and performance metrics
- Dedication to outstanding customer service and client satisfaction
- Flexibility for fieldwork travel and availability for evening/weekend work as required by client needs
- Must possess a current and valid driver's license with no restrictions
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