Phone Servicing Technician
On-site · Lagos, Lagos, Nigeria
Lagos, Lagos, NigeriaOn-siteFull TimeMid LevelLicense Or CertificationFintech ServicesUnknown
Type
Full Time
Level
Mid Level
Education
License Or Certification
Company size
Unknown
Industry
Fintech Services
Job Summary
Diagnose, repair, and thoroughly test mobile phones from a warehouse setting; maintain accurate records for every device; communicate repair outcomes to customers; collaborate with the Phone Servicing Lead and broader team to resolve complex issues while meeting productivity and turnaround targets with uncompromising quality; operate with attention to detail in a structured environment and be comfortable with extended hours during peak periods.
Required Qualifications
- Secondary school certificate
- relevant technical qualification
- minimum of 2 years of hands-on mobile phone repair and servicing experience
- proficiency with phone repair tools, diagnostic equipment, and service software
- ability to troubleshoot complex problems independently
- customer interaction and asset management systems/ service ticketing tools
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