Phone Operator

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EKS Enterprises
New York City, New York, United States or USRemoteFull TimeEntry LevelNo RequirementUnknown
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Posted 14 months ago

Job Summary

The Phone Operator is responsible for answering inbound calls and taking accurate messages for clients while providing courteous and professional service to a diverse population. This role requires proficiency in operating multi-line phone systems, strong communication skills, and the ability to perform data entry and clerical tasks. Operators will work weekends and rotate holidays to ensure 24/7/365 coverage.

Required Qualifications

  • Proficient in operating multi-line phone systems
  • Excellent phone etiquette and communication skills
  • Strong typing skills for quick and accurate responses
  • Experience in data entry and clerical tasks

Desired Qualifications

  • Ability to speak multiple languages is a plus
  • Previous front desk or administrative experience preferred