Phlebotomist Team Lead
$37,440–$66,560 year
On-siteMedford, Massachusetts, United States
Job Summary
Coordinate daily support operations for the Lab Associate group with direct supervision, serving as a functional supervisor and performing all job tasks and patient testing as needed. Ensure high-quality department workflow by implementing operational procedures, monitoring staff understanding, and reviewing exceptions with the supervisor. Act as a resource for Lab Associates, orient and train staff, and evaluate performance while managing minor procedure modifications. Handle patient and clinician inquiries, refer complex issues, and monitor data flow to notify the supervisor of deviations. Maintain clean, stocked work areas and coordinate purchasing supplies and equipment. Manage scheduling, timesheets, and payroll issues for staff. Work Monday through Friday, 8am to 4:30pm, with a monthly on-call rotation and flexibility for shift changes or site coverage.
Required Qualifications
- High School Diploma/GED
- 3+ years of experience performing the duties of a Lab Associate
- Access to reliable transportation
- Valid US driver's license
- Must be flexible to work different shifts as needed depending on business need
- May need to provide coverage at other sites depending on business need
- Will be required to be on-call once per month
- Schedule: FT, 40 hours. Monday - Friday, 8am - 4:30pm
- Strong interpersonal skills needed with the ability to interact effectively with patients and medical professionals
- Sound judgement with the ability to work and make decisions in a fast-paced environment
- Must be able to lift 50 lbs
Desired Qualifications
- American Heart Association Basic Life Support (BLS) experience
- Advanced level of knowledge of Cardiac Life Support (ACLS)
- Knowledge of medical terminology and certification for CPR
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