Phlebotomist-Join our blood drive team (training provided)
On-siteGrand Rapids, Michigan, United States
EXPIREDGrand Rapids, Michigan, United StatesOn-siteFull TimeLicense Or CertificationLarge
Full TimeLicense Or CertificationLarge
Job Summary
Conduct donor screenings, perform venipunctures, and manage mobile drive vehicle operations while adhering to DOT guidelines. Prepare collection sites, load/unload supplies, and operate automation systems like Alyx and Trima. Provide customer service excellence by treating donors with compassion, handling reactions, and rebooking appointments. Maintain product integrity, complete records, and foster a respectful team culture. Requires valid driver's license, cargo certification, and availability for evening, weekend, and holiday shifts. Training provided.
Required Qualifications
- High School Diploma
- GED
- 1-3 years relevant people facing experience preferred
- Less than 1 year job-related experience
- Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials
- Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals
- Basic mathematical aptitude
- Strong attention to detail
- Ability to apply judgment to written or oral instructions
- Ability to organize work to provide productive workflow
- Ability to provide a consistently positive donor experience through professional, empathetic donor-centric service
- Ability/desire to contribute to and uphold a positive team culture through respectful communication, behaviors, and collaboration
- Flexibility to work independently, with a team, and adaptability to changing organizational and donor needs
- Strong communication skills, including the ability to respectfully provide and receive feedback to/from peers/donors/leadership
- Ability to work evening, weekend, and holiday hours
- Ability to learn/utilize computer applications as required to perform duties
- Valid Driver License
- Cargo certification
- Navigation system
- Personal Computer (desktop, laptop, tablet)
- General office equipment (computer, printer, fax, copy machine)
- Microsoft Suite (Word, Excel, PowerPoint, Outlook)
- Screening equipment including: Lancet, Sphygmomanometer (BP cuff), Temperature probe, Hemoglobin analyzer
- Phlebotomy collection equipment that may include blood mixer, Trima, Alyx
- Must have availability from 4:00am-10:00pm, including weekends and holidays
- Schedule work days Sunday-Thursday
- Full-time (32-40 hours/week)
- 5 days on 2 days off
Desired Qualifications
- Bilingual (Spanish)
- 1-3 years relevant people facing experience preferred
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