Phlebotomist/Administrative Assistant Trainee
$37,440–$37,440 year
On-siteHanover, New Hampshire, United States
Job Summary
Conduct patient intake, manage same-day scheduling, and verify insurance while performing front-of-house duties such as check-in/check-out and paperwork processing. Execute daily office upkeep including restocking supplies, maintaining space organization, and mastering the 1Life electronic medical record system. Complete C-I-CARE patient interactions, monitor feedback, and assist with outreach as needed. Participate in team huddles, rounding, and problem-solving sessions to support providers with ad hoc requests. Full-time 40-hour schedule with 8-hour shifts between 7:30am and 5:30pm in Hanover, NH. One Medical sponsors clinical training, state certifications, and BLS certification within the first six months.
Required Qualifications
- At least 1 year of experience in high touch customer or patient facing roles
- Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
- Strong written and verbal communication skills
- A High School Diploma or equivalent
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams
- A proven ability to display confidence and instill trust with patients while delivering individualized, human-centered, customer-focused care
- A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
- Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment
- Willingness to obtain Basic Life Support (BLS) certification within 60 days of hire
- Must be authorized to work in the U.S.
Desired Qualifications
- additional experience with remote teams
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