Phlebotomist / Administrative Assistant (Monday - Friday)
$54,600–$58,760 year
On-site · Palo Alto, California, United States
Job Summary
Phlebotomist/Administrative Assistant at One Medical performs venipuncture and clinical support, while handling front-d desk/administrative duties to ensure a positive in-office patient experience. Responsibilities include patient intake, same-day schedule management, billing/insurance knowledge, specimen labeling/processing, extended scope tasks (EKGs/ECGs, vaccines, PPD tests, swabs), and clerical support for providers and the virtual medical team. The role requires strong CI-CARE-based patient interactions, excellent communication, and collaboration with a multidisciplinary team. Proficiency with the organization’s tech stack (Slack, G-suite, Zoom, Circulation, RingCentral, EMR) is expected, as is maintaining a welcoming space and contributing to team problem solving. The position is full-time, in Palo Alto, CA, with a salary range of $26.25-$28.25 per hour, and includes a comprehensive benefits package.
Required Qualifications
- At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
- Active phlebotomy certification to practice in CA
- Strong customer service skills and ability to establish and maintain relationships
- Strong written and verbal communication skills
- High School Diploma or equivalent
- Proficiency in computer technology (typing, internet navigation, multiple software systems)
- Experience working on collaborative, multi-disciplinary teams (remote teams a plus)
- Ability to deliver patient-centered care during the venipuncture and administrative process
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