Phlebotomist / Administrative Assistant (Float)
$58,240–$62,400 year
On-siteSan Francisco, California, United States
Job Summary
Phlebotomist/Administrative Assistant at One Medical in San Francisco offices, performing venipuncture and clinical support across front desk and lab, ensuring a seamless in-office patient experience. Uses C-I-CARE framework in patient interactions, handles patient intake, same-day scheduling, follow-up scheduling, billing and insurance knowledge, and lab case follow-ups. Performs extended scope duties (non-blood specimen collection, EKGs/ECGs, vitals, vaccines, PPD tests, swabs), maintains specimen labeling/handling, supports providers with clerical tasks, manages opening/closing duties, and masters tools like Slack, G-suite, Zoom, Circulation, RingCentral, and EMR. Strong emphasis on customer-centric care, teamwork, communication, adaptability, and a proactive service mindset. Requires active CA phlebotomy certification and HS diploma; compensation $28-$30/hour ($58,240-$62,400/year) with full-time schedule (40 hrs/week) in SF locations; comprehensive benefits available.
Required Qualifications
- At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
- An active phlebotomy certification to practice in CA
- Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
- Strong written and verbal communication skills
- A High School Diploma or equivalent
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
- A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
- A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
Desired Qualifications
- Active phlebotomy certification in CA
- Strong customer service skills
- Proficiency in computer technology
- Experience working with remote teams a plus
- 6 months of relevant Medical Assistant or Phlebotomist experience (outside of training/externship)
- High School Diploma or equivalent
Additional Requirements
- U.S. work authorization required
- Location: San Francisco, CA or multiple SF locations
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