Pharmacy Technician, Prior Authorizations (Work From Home)

Pharmacy Technician, Prior Authorizations (Work From Home) at CVS Health contributes to a healthcare-focused team by handling inbound calls from providers, pharmacies, and members to guide the prior authorization process, verify insurance coverage, review medical records for medical necessity, prepare appeals for denied requests, document in electronic systems, and collaborate with pharmacists and leadership to improve processes. Must possess strong communication skills, basic computer proficiency (MS Office), ability to manage multiple systems, and maintain confidentiality of PHI. The role includes documentation accuracy, adherence to regulatory guidelines, and potential overtime or travel as needed. Education required is a high school diploma or GED; typically a full-time, remote position with pay range $17.00-$28.46 per hour.