Pharmacy Technician

Job Summary

Required Qualifications

• •Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but not limited to, age, education, and licensure/certification
• •If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
• •If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• •State-level licensure and national certification requirements vary by state, click here to learn more
• •Regular and predictable attendance, including nights and weekends
• •Ability to complete required training within designated timeframe
• •Attention and Focus: Ability to concentrate on a task over a period of time
• •Ability to pivot quickly from one task to another to meet patient and business needs
• •Ability to confirm prescription information and label accuracy, ensuring patient safety
• •Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
• •Notice and understand patients' reactions, and respond appropriately
• •Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues
• •Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• •Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
• •Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
• •Physical Demands: Be mobile and remain upright for extended periods of time
• •Lift, scan, and bag items
• •Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
• •Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
• •Extend hand(s) and arm(s) multiple directions to place, move, or lift items
• •Control precision; quickly adjust machines to exact positions
• •Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
• •Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
• •Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects
• •Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
• •Have the ability to receive detailed information through oral communication
• •Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• •Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
• •Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
• •Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
• •Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
• •Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
• •Reviewing and collecting patient information; tracking and documenting for each applicable patient
• •Monitoring and managing vaccine supplies

Desired Qualifications

• •1-3 years previous experience as a Pharmacy Technician
• •Previous experience in a pharmacy, retail, medical, or customer service setting
• •Ability to work in the home store, and across the market in other locations, to meet business needs