Pharmacy Shift Lead
On-siteBirmingham, Alabama, United States
Job Summary
Direct and coordinate technician workflow throughout the evening shift from 2:00 PM to 11:00 PM, assigning staff to fulfillment stations and conducting thorough shift handoff communication. Provide real-time coaching to pharmacy technicians, assist with onboarding new team members, and address minor workflow conflicts while escalating personnel concerns appropriately. Serve as the primary operational contact during evening hours, communicating staffing or production concerns to management and documenting discrepancies, errors, or shipping delays. Submit end-of-shift productivity updates and ensure all pharmaceutical services conform to state licensure, accreditation, and company policies. Maintain confidentiality and pass the facility's criminal background check and drug screening.
Required Qualifications
- Must hold and maintain a current, unrestricted Pharmacy Technician certification issued by the Alabama Board of Pharmacy
- Minimum of 1-year experience
- Pharmacy Technician Certification Board (PTCB) technician certification
- Must complete sufficient hours of CEU to maintain Technician license and technician certification
- Willingness to complete departmental duties in other areas as needed
- Willingness to complete special projects as needed from management
- Willingness to work assigned schedule and mandatory overtime in peak times
- Must have the ability to maintain confidentiality of all proprietary and/or confidential information
- Must pass the facility's criminal background check and drug screening
Desired Qualifications
- Demonstrate professionalism by using objectivity, maintaining self-control when under pressure, separating professional from personal issues, displaying emotional maturity, maintaining a high degree of integrity, and promoting a positive work environment by setting an example
- Must be able to notify critical information to the next level of management that may have a negative impact on client and/or vendor relations or patient care
Additional Requirements
- Must notify management of critical information affecting client/vendor relations or patient care
- Willingness to complete departmental duties in other areas and special projects as needed
- Willingness to work assigned schedule and mandatory overtime during peak times
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