Pharmacy Intern
$42,640–$50,440 year
On-siteRockford, Illinois, United States
Job Summary
Conduct pharmacy operations by assisting the team to ensure prescriptions are filled promptly, safely, and accurately while following all Standard Operating Procedures. Fulfill workflow procedures for production, pick-up, drive-thru, and drop-off, and counsel patients on medical history and questions under direct supervision. Complete a comprehensive training roadmap including Key Learning Experiences, maintain inventory through cycle counts and returns-to-stocks, and support immunizations by preparing and administering vaccines while monitoring adverse reactions. Deliver patient services at pick-up, drive-thru, and over the phone, and provide in-the-moment coaching to pharmacy team members. Work flexible shifts including nights and weekends, travel to stores as needed, and comply with all federal, state, and local laws regarding controlled substances and patient privacy.
Required Qualifications
- Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
- Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Ability to concentrate on a task over a period of time
- Ability to pivot quickly from one task to another to meet patient and business needs
- Ability to confirm prescription information and label accuracy, ensuring patient safety
- Actively look for ways to help people, and do so in a friendly manner
- Notice and understand patients' reactions, and respond appropriately
- Use and understand verbal and written communication to interact with patients and colleagues
- Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
- Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
- Be mobile and remain upright for extended periods of time
- Lift, scan, and bag items
- Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
- Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
- Extend hand(s) and arm(s) multiple directions to place, move, or lift items
- Control precision; quickly adjust machines to exact positions
- Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
- Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
- Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs of force; Consistently lift and/or exert a negligible amount of force to move objects
- Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
- Have the ability to receive detailed information through oral communication
Desired Qualifications
- 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
- Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function
- Ability to work in home store, and across the market in other locations, to meet business needs
- Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
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