Pharmacy Customer Care Representative Onsite
$40,560–$40,560 year
On-siteHouston, Texas, United States
Job Summary
Answer incoming calls, texts, and emails regarding pharmacy operations while handling customer questions and complaints. Schedule patient appointments in the EHR system, perform data entry and patient registration, and document all communications in the CRM platform. Route inquiries and complaints with accuracy while adhering to state and federal regulations and standard operating procedures. Requires one plus year of high-volume call center experience and proficiency with CRM or EHR software. Join a supportive team focused on weight loss and clinical care, offering paid training and opportunities for professional growth within SynergenX Health.
Required Qualifications
- High School Diploma or GED
- 1+ year of high-volume call center experience
- Experience with CRM or EHR software (minimum one year)
- Strong communication skills
- Attention to detail
- Ability to multitask
- Professional demeanor
- Positive attitude
- Good judgment
- Must pass a routine criminal background check
Desired Qualifications
- Passionate about helping others
- Ready to make a difference in people's lives
- Comfortable with computers
- General office tasks experience
- Excel at both verbal and written communication
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