Pharmaceutical Sales Associate - Washington DC
$55,000–$63,000 year
On-siteWashington, United States
Job Summary
Achieve service and sales goals by conducting live customer calls at Primary Care offices in your assigned geography while maintaining relationships to supply patient materials and vouchers. Analyze performance metrics to adjust your business plan and approach, ensuring timely submission of call activity, expense reports, and sample records in the CRM. Demonstrate mastery of customer engagement through active listening and probing to understand customer needs, while strictly complying with all corporate policies, SOPs, and federal regulations regarding promotional programs and sample management. Maintain current market knowledge of competitive products and successfully complete required training and team meetings.
Required Qualifications
- Bachelor's degree from a four-year accredited college or university
- 1-year of Customer Service experience preferred
- Excellent live, virtual, and written communication skills to engage customers
- Proven active listening skills
- Strong rapport building skills
- Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement
- Demonstrated ability to build relationships with customers and internal partners
- Ability to partner and collaborate within a team environment
- Demonstrated decision making skills
- Ability to utilize critical thinking
- Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization to achieve deadlines
- Ability to consistently execute all field sales activities with a high degree of professionalism in accordance with established promotional guidelines
- Technology agility- proficient with Outlook, Teams, Excel, Word, PowerPoint (Microsoft office) with the ability to quickly adapt to new technology and systems
Desired Qualifications
- Military
- Experience during college: Working
- Competitive Sports
- Extra-curricular activities- especially in leadership positions
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