Pflichtpraktikum - Service Operations & Customer Journey -
On-siteVillingen-Schwenningen, Baden-Wurttemberg, Germany
Villingen-Schwenningen, Baden-Wurttemberg, GermanyOn-siteInternshipEntry LevelLarge
InternshipEntry LevelLarge
Job Summary
Onboard new customers for the European organization and manage product support for German and international dealer networks. Develop the CRM tool and knowledge base while communicating with development teams to resolve issues. This 6-month mandatory internship begins in March 2027 at the Villingen-Schwenningen site, with on-site work primarily required and remote options available upon agreement. Students in economics, engineering, or service management with strong German and English skills are sought.
Required Qualifications
- Student (m/w/d)
- 6 months internship duration
- Minimum 12 weeks mandatory internship portion
- On-site work at Villingen-Schwenningen location
- Economics, Industrial Engineering, Business Administration, Service Management, Product Engineering, or similar study fields
- Secure handling of common MS Office programs
- MS Excel skills
- VBA knowledge (desirable but implied as part of Excel requirement context)
- Fluent German skills in speech and writing
- Fluent English skills in speech and writing
- Quick comprehension
- Analytical thinking
- Independent work style and initiative
- Strong communication and team skills
- Current enrollment certificate (Immatrikulationsbescheinigung)
- Current grade transcript (Notenspiegel)
- Current study regulations excerpt regarding mandatory internship performance
- Valid residence permit (if applicable)
- Work permit including supplementary page (if applicable)
Desired Qualifications
- First-hand experience with SAP
- Hands-on mentality
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