Pet Welfare Assistant - On-site Services (Weekends)
$4,996–$4,996 year
On-siteThirsk, England, United Kingdom
Job Summary
Conduct onsite animal care and assessments for pets in our Thirsk rehoming centre, preparing them for adoption by following rehabilitation plans. Meet with owners surrendering pets to record information, complete paperwork, and assess for behavioural or veterinary issues. Provide in-person or virtual advice to new owners regarding behaviour training and medical needs. Transport pets using company vehicles and perform night checks or stay overnight in onsite accommodation as required. Work independently and collaboratively to ensure welfare standards are met and pets leave the centre quickly. Requires a full driving licence, experience in animal welfare environments, and resilience in emotionally charged settings.
Required Qualifications
- Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment
- Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction
- Excellent written and verbal communication skills
- Good organisational and administration skills to include computerised systems
- Current full driving licence
- A full driving licence is required for this role
- As part of your role you will be using company vehicles to transport pets
- You will be intuitive with pets
- empathetic and welfare focused
- having worked in a similar animal related environment
- You will also be used to assessing the needs of a pet
- alert to the behavioural signs
- have a basic knowledge of the use of medication
- fundamental understanding that the best welfare intervention for a pet is to find a new home and leave on site pet accommodation as quickly as possible
- self-motivated
- forward thinking
- collaborative and creative approach to your work
- bring your best pragmatic ideas for the care of the pets
- ensure the best outcome is achieved
- quickly assimilate information
- competent at accurately recording information
- conducting conversations with clients and stakeholders
- excellent communicator
- approachable with strong interpersonal skills
- know what it is like to work in an emotionally charged environment
- excellent 'bounce back ability' and resilience
- emotionally intelligent
- showing empathy
- knowing how to support clients and colleagues
- 7.5 hours every Saturday
- 7.5 hours every Sunday
- Overnight shifts
- night checks
- stay in onsite accommodation overnight
Desired Qualifications
- Qualification or similar experience in animal behaviour or animal training
- Experience of cash handling
- Experience of working to strict health and safety procedures
- Understanding of safeguarding issues
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