Pet End of Life Care Representative
Remote · Wichita, Kansas, United States
Job Summary
Pet End of Life Care Representative for Lap of Love, a remote-call center role (Veterinary Care Coordinator) responsible for empathetic, high-volume customer service to pet families, documenting medical information, and scheduling appointments with veterinarians in a fully remote work-from-home environment. The role emphasizes compassionate conversations around end-of-life care, quality-of-life discussions, and handling behavioral challenges in pets while maintaining productivity and reliable attendance. Strong customer-service skills, reliability, flexibility, and the ability to coordinate with veterinarians are essential.
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