Pet End of Life Care Representative
Remote · Minneapolis, Minnesota, United States
Job Summary
Provide compassionate customer service as a Veterinary Care Coordinator in a fully remote call-center role. Responsibilities include guiding emotional conversations around end-of-life and quality-of-life care, handling a high volume of customer service calls from a work-from-home environment, gathering and documenting the pet’s medical information, and scheduling appointments with veterinarians. Must be dependable, punctual, and able to meet productivity and quality standards while delivering stellar support to pet families and veterinarians.
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