Pet End of Life Care Representative
Remote · El Paso, Texas, United States
El Paso, Texas, United StatesRemoteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
As a Veterinary Care Coordinator (Call Center Representative), provide compassionate customer service to pet families, handle high-volume remote calls, document medical information, schedule appointments, and support veterinarians in end-of-life and quality-of-life conversations.
Required Qualifications
- Experience in customer service or call center environment preferred
- Strong communication and empathy skills
- Ability to document medical information accurately
- Comfort discussing sensitive end-of-life topics with pet families
- Ability to manage high-volume calls in a remote setting
- Punctuality and reliability in meeting performance standards
- Ability to schedule appointments and coordinate care with veterinarians
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