Pet End of Life Care Representative
Remote · Jacksonville, Florida, United States
Job Summary
Fully remote Call Center Representative (Veterinary Care Coordinator) at Lap of Love responsible for guiding compassionate conversations around end-of-life and quality-of-life care for pets, providing high-quality customer service to pet families, handling a high volume of calls in a work-from-home environment, documenting pet medical information accurately, and scheduling appointments while meeting productivity and quality standards; must be dependable, flexible, and punctual to support veterinarians and maintain compassionate support for families.
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