Pet End of Life Care Representative
Remote · Rochester, New York, United States
Job Summary
Fully remote Veterinary Care Coordinator / Call Center Representative handles high-volume customer service calls for pet families, documents medical information, and schedules appointments while guiding compassionate conversations around end-of-life and quality-of-life care. Provides empathetic support to pet families and veterinarians, adheres to productivity and performance standards, and maintains punctuality and reliability in a remote work environment. Other duties may be assigned to ensure high standards of customer service.
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