Pet End of Life Care Representative
Remote · Springfield, Illinois, United States
Job Summary
Remote Veterinary Care Coordinator (Call Center Representative) responsible for guiding compassionate conversations around end-of-life and quality-of-life care for pet families, providing high-volume customer service from a work-from-home environment, documenting medical information accurately, scheduling appointments, and ensuring productivity and quality standards while supporting veterinarians and pet families with empathetic communication and dependable service.
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