Pessoa Assistente de Atendimento Saúde - PCD

Conduct front-desk reception for internal and external clients, verifying identification documents and managing hospital access control while directing patients to medical areas. Process billing for private consultations and exams, reconcile insurance claims, and schedule appointments within the hospital system. Maintain the waiting lobby organization, monitor service equipment, and ensure all patient identification bracelets are properly applied. Track service level agreements for response times, satisfaction scores, and queue management.