Personnel Security Assistant - Help Desk
On-siteSpringfield, Virginia, United States
Springfield, Virginia, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Review investigative forms for completeness, accuracy, and correct investigation types. Follow up with requesting or investigating offices to fill gaps in needed information. Receive telephone calls and respond to incoming e-mail messages on the "Customer Service" web address. Provide technical assistance with e-QIP requests online and prepare, submit, monitor, and update computer tracking systems concerning appropriate case material. Requires minimum three years of experience in personnel security functions and proficiency in Microsoft Office applications.
Required Qualifications
- Minimum three (3) years of directly related experience performing administrative support in personnel security functions
- Proficiency in various types of information technology applications, such as Microsoft Office, including MS Word, Access, Excel, and PowerPoint
- Written and oral communications skills commensurate with positions
- Ability to pass a pre-employment drug screen
Desired Qualifications
- Practical AI Application: Applies AI tools to streamline workflows, enhance decision-making, and improve outcomes
- Understands the strengths and limitations of AI systems and exercises sound judgment in their use
- Continuously explores new AI capabilities and integrates them into day-to-day work where appropriate
- Uses AI in alignment with company and customer-specific policies, data privacy standards, and ethical guidelines
- Exercises discretion when using AI with sensitive or proprietary information
- Demonstrates awareness of bias, accuracy, and risk considerations when leveraging AI tools
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