Personal Lines Technical Assistant
On-site · Tallahassee, Florida, United States
Job Summary
Personal Lines Technical Assistant responsible for supporting assigned accounts by processing renewals, preparing and mailing letters (including welcome, nonrenewal, and marketing letters), performing data entry with AMS/IR activities, processing carrier downloads, managing suspense/follow-up systems, and providing back-up support to Account Managers. Requires strong MS Office skills, excellent communication, organization, and attention to detail; role emphasizes clerical tasks, policy handling, and relationship management with clients, producers, and teammates.
Required Qualifications
- Associate’s or Bachelor’s degree (preferred)
- Industry software experience (preferred)
- High school diploma
- Proficient with MS Office Suite
- Strong organizational skills
- Excellent oral and written communication
- Attention to detail
- Quality control mindset
- Adaptability and reliability
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