Personal Lines Service Consultant
$39,520–$70,720 year
On-site · West Seneca, New York, United States
Job Summary
Service Consultant focuses on servicing and retaining an existing book of business, advising clients on coverages, completing endorsements and cancellations, and generating cross-sell opportunities while meeting service and sales targets. The role supports licensing within 45–60 days, with full company training and mentorship, and emphasizes a professional, client-centric, white-glove service approach in a West Seneca, NY office.
Required Qualifications
- High school or equivalent
- 1+ years of customer service experience
- Ability to obtain Property & Casualty license within 45 to 60 days
- Effective telephone etiquette
- Precise verbal and written communication skills
- Ability to work independently and on a team
- Proactive in delivering white-glove service
- Fluency in Spanish is welcome but not required (preferred)
- Bachelor’s Degree or 1+ year of relevant sales experience (preferred)
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