Personal Lines Associate
On-sitePresque Isle, Maine, United States
Presque Isle, Maine, United StatesOn-siteFull TimeEntry LevelSmall
Full TimeEntry LevelSmall
Job Summary
Screen and answer incoming calls regarding ID cards, billing issues, and policy changes while processing transactions for renewals, endorsements, and loss runs requests. Prepare quote proposals and enter quotes into online rating platforms for Account Managers, then attach files to EPIC to document client and carrier interactions. Act as a gatekeeper by escalating requests to Account Managers and cover for them when they are out of the office. Expand knowledge of insurance coverages and contribute to workflow documentation improvements. Obtain state P&C licensing within 90 days of employment.
Required Qualifications
- Highschool diploma or equivalent
- Obtain state P&C licensing within 90 days of employment
- Organized, ability to multitask, and time management skills
- Self-motivated
- Proficient utilizing desktop applications such as MS Office (Excel, Word, Outlook)
- Excellent oral and written communication skills
- Excellent customer relationship skills
- Positive, friendly, and professional attitude
- Must occasionally lift and/or move up to 25 pounds
- Must have close vision, distance vision, and the ability to adjust focus
Desired Qualifications
- Prior experience in related field preferred, but not required
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