Personal Injury Reductions / Closing Virtual Assistant

Personal Injury Reductions / Closing Virtual Assistant role for The Ward Law Group. Independent contractor position requiring full-time availability (40-hour workweek; one weekend day may be included). Responsibilities include answering, screening, and routing calls; logging calls and documents; providing clerical support (faxing, copying, filing); maintaining client communications; obtaining insurance information; following up on medical treatment; obtaining medical records and billing statements; coordinating with insurance companies and adjusters; linking releases onto Litify; validating damages and balances; and producing weekly projection reports. Daily duties also cover case-related tasks, document management, and routine use of the online system. Fluency in English and Spanish (spoken and written) is required. Strong communication, proactive problem-solving, and ability to work independently with minimal supervision are essential. Equipment requirements include Windows/macOS specs, reliable internet, and a headset with webcam. Remote work is permitted; the role emphasizes client service and administrative support to the legal team. The position is listed as full-time contractor with compensation starting at USD 1,000 per month, contingent on experience.