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LigoriligorilawPosted 5 months ago
EXPIRED

Personal Injury Intake Specialist

On-siteTampa, Florida, United States

Full Time

Job Summary

Answer all intake calls and complete client questions while providing high-level customer service. Send emails to supervisors and colleagues for follow-up on every call, including attorneys for catastrophic cases or when opinions are needed. Verify insurance coverage and track property damage status updates with clients. Maintain exceptional written and oral skills with strong computer proficiency, attention to detail, and bilingual English-Spanish capability. Manage time effectively with a high sense of urgency to support clients recovering damages for injuries across Florida.

Required Qualifications

  • Exceptional written and oral skills
  • Strong computer and software skills
  • Strong problem-solving and critical thinking
  • Highly organized with a major focus on attention to details
  • Excellent Customer service
  • Good time management
  • Ability to be flexible and adapt to different situations
  • High sense of urgency
  • Must be Bilingual (English - Spanish)
  • Team player

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