Personal Injury Case Manager
On-siteHouston, Texas, United States
Job Summary
Serve as the primary point of contact for clients throughout the life of their case, maintaining consistent communication with touchpoints at least every two weeks and responding to inquiries within 24 hours. Monitor and coordinate clients' medical treatment while working closely with attorneys, medical coordinators, and support staff to move cases efficiently toward resolution. Prepare and draft settlement demand packages, maintaining organized case files and proactively managing deadlines. This role focuses on driving cases toward settlement without responsibility for intake, medical records collection, or litigation support, ensuring exceptional client service within a fast-paced, high-volume environment.
Required Qualifications
- 2+ years of pre-litigation personal injury case management experience
- Experience managing client communication and active caseloads
- Strong organizational and time management skills
- Ability to thrive in a fast-paced, high-volume environment
- Stable employment history
Desired Qualifications
- Familiarity with drafting settlement demands
- Candidates who understand the demand process and are eager to learn
- approximately two or more years in recent positions
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