Personal Host
On-site · Dorado, Dorado, Puerto Rico
Job Summary
As a Personal Host at Marriott, you act as a dedicated service expert and mission controller for each guest, coordinating all aspects of their stay—spanning spa services, dinner reservations, transportation, and exploration of the property—while delivering timing and communication that anticipate guests’ needs. You’ll be a storyteller who adds cultural value, ensuring guests are welcomed with professional communication, accurate written documentation when needed, and a seamless, unobtrusive level of service. You’ll maintain safety and quality standards, address guest requests or issues promptly, and support team goals, standing or moving throughout shifts to assist guests as required (up to 25 pounds). A High School diploma or GED is preferred, and at least 2 years of related work experience is required.
Required Qualifications
- At least 2 years related work experience required.
Desired Qualifications
- High school diploma or GED equivalent
- 2+ years related work experience
- No supervisory experience
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