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California Coast Credit UnionPosted 1 month ago

Personal Financial Rep I,II,III (Santee)

$43,680–$43,680 year

On-siteSantee, California, United States

Full TimeMedium

Job Summary

Process consumer and real estate loans, open new accounts, and cross-sell financial products to meet monthly and annual sales goals. Ensure all documentation is accurate and complete while adhering to BSA/AML compliance, cash drawer, and security policies. Address difficult member situations and resolve them positively. Serve as a backup to the Personal Financial Assistant or Teller and may act as a notary. Maintain thorough knowledge of all products, policies, and procedures to deliver exceptional service.

Required Qualifications

  • A high school diploma or equivalent
  • 1 year experience in a financial institution or other related field
  • 2 years experience in a financial institution (with 1 of the 2 years as a PFR) or other related field plus proven successful performance in sales and service
  • 3 years experience in a financial institution (with 2 of the 3 years as a PFR) or other related field plus proven successful performance in sales and service
  • Excellent communication skills
  • sound judgment
  • attention to detail
  • Ability to appear for work on time
  • follow directions from a supervisor
  • interact effectively with coworkers
  • understand and follow posted work rules and procedures
  • accept constructive criticism
  • Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices

Desired Qualifications

  • Previous experience with Microsoft Windows applications

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