Personal Experience Banker-Louisville

Process deposits, withdrawals, and transfers while opening consumer and business accounts and handling cash securely. Serve as the primary point of contact for the bank phone line, answering client calls and directing requests as needed. Assist customers with loan applications, complete wire transfers, and manage customer disputes in accordance with policy. Stay vigilant in detecting and preventing fraudulent activity by educating customers on security best practices and reporting suspicious transactions. Collaborate across departments and support other branches as required to ensure seamless service and compliance with branch initiatives.