Personal Emergency Response Assoc.
$33,280–$39,520 year
Remote · US or US
US or USRemoteFull Time$33,280–$39,520 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Respond to incoming calls from elderly and medically-at-risk individuals to triage their needs and coordinate appropriate assistance. Ensure professional customer service during all interactions. Maintain accurate subscriber data, troubleshoot service issues, meet departmental standards, and complete required training on time.
Required Qualifications
- High School diploma or equivalent
- Call Center or Customer Service experience
- Basic Computer and Microsoft Windows skills
- Professional and courteous telephone manner
- Able to handle routine and repetitive tasks at varying pace
- Able to maintain composure in stressful situations
- Satisfactory background check and CORI check
Desired Qualifications
- Fluency in English
- Excellent verbal skills
- Deep compassion and empathy for the elderly and medically at-risk
Additional Requirements
- For remote positions, a professional work environment is required including a quiet, distraction-free workspace, a private area for confidentiality, and reliable internet access.
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