Connect America logo
Connect America2 months ago

Personal Emergency Response Assoc.

$33,280–$39,520 year

Remote · US or US

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Respond to incoming calls from elderly and medically-at-risk individuals to triage their needs and coordinate appropriate assistance. Ensure professional customer service during all interactions. Maintain accurate subscriber data, troubleshoot service issues, meet departmental standards, and complete required training on time.

Required Qualifications

  • High School diploma or equivalent
  • Call Center or Customer Service experience
  • Basic Computer and Microsoft Windows skills
  • Professional and courteous telephone manner
  • Able to handle routine and repetitive tasks at varying pace
  • Able to maintain composure in stressful situations
  • Satisfactory background check and CORI check

Desired Qualifications

  • Fluency in English
  • Excellent verbal skills
  • Deep compassion and empathy for the elderly and medically at-risk

Additional Requirements

  • For remote positions, a professional work environment is required including a quiet, distraction-free workspace, a private area for confidentiality, and reliable internet access.
Sorce

Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

$33k – $40k / yr

Personal Emergency Response Assoc. · Connect America

Apply on Sorce