Personal Concierge
On-site · Palm Beach, Florida, United States
Job Summary
Personal Concierge at The Breakers Palm Beach is responsible for managing pre-arrival, stay, and departure experiences for guests. Responsibilities include coordinating transportation and reservations, providing personalized recommendations based on guest preferences, handling inquiries and special requests promptly, collaborating with other departments to ensure seamless guest services, maintaining organized records of guest interactions, and delivering exceptional service to foster positive, lasting guest relationships.
Required Qualifications
- Previous experience in a customer service or hospitality role is highly desirable
- Exceptional communication skills, both written and verbal
- Strong attention to detail and the ability to multitask effectively
- Ability to work well in a team environment and contribute to a positive and collaborative work atmosphere
- High level of professionalism and ability to maintain discretion and confidentiality
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