Personal Banking Associate Trainee - Training Branch 9656
$34,275–$45,750 year
On-site · Burnaby, British Columbia, Canada
Job Summary
TD Canada Trust branch role focusing on establishing and maintaining customer relationships, guiding customers to appropriate staff for solutions (new accounts, investments, banking solutions), promoting digital banking, supporting frontline staff with transactions, and contributing to branch operations and process improvements. The role includes a mobility clause within the assigned district and a training program with potential geographic relocation to a TD location within the region; compensation includes base salary with total rewards and development opportunities. Emphasis on customer service, product knowledge, compliance with TD's Code of Conduct and Ethics, and effective communication with customers and internal teams.
Required Qualifications
- High School diploma and/or 1+ years of relevant experience
- Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
- Post-Secondary or Undergraduate degree (in related field) preferred
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
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