Personal Banking Associate Trainee - Training Branch 9463
On-site · Burnaby, British Columbia, Canada
Job Summary
Personal Banking Associate Trainee at TD Canada Trust in Burnaby, BC. Engage customers in day-to-day banking needs, provide information and advice on services and banking solutions, assist with new accounts and investment questions, educate customers on digital banking (mobile, ATM, online), support frontline staff with transactions, and help improve branch operations and customer experience. Mobility within the assigned district is a condition of employment, with potential relocation within the region after training. Training and onboarding are provided to ensure success in the role.
Required Qualifications
- High School diploma and/or 1+ years of relevant experience
- Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
- Post-Secondary or Undergraduate degree (in related field) preferred
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
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