Personal Banking Associate - (Future Opportunities) - Montreal - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis
On-site · Montréal, Quebec, Canada
Job Summary
Personal Banking Associate at TD Canada Trust in Montréal, QC. The role focuses on establishing and maintaining relationships with customers, advising on banking solutions, guiding customers to appropriate staff for account openings, investment guidance, and other banking needs, educating customers on digital banking trends, supporting frontline staff with cash and non-cash transactions, and contributing to process improvements and operational excellence. The position emphasizes customer service, product knowledge, regulatory awareness, teamwork, and a proactive, client-facing approach within a branch environment.
Required Qualifications
- High School diploma and/or 1+ years of relevant experience
- Post-Secondary or Undergraduate degree (in related field) preferred
- Proficiency in using MS Office (Word, Excel and Outlook)
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment
- Strong administration, organizational, planning and time management skills
- Excellent communication skills (verbal and written) to connect with customers and teams
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