Personal Banker - Universal (Plum Creek)
$45,375–$75,625 year
On-siteCastle Rock, Colorado, United States
Job Summary
Acquire and deepen the branch customer base through proactive sales activities, including outbound calling, service-to-sales interactions, and lobby engagement. Manage the customer experience by identifying opportunities to improve financial wellbeing and collaborating with ecosystem partners to grow share of wallet. Deliver a full PNC conversation with every client interaction to identify appropriate solutions, while applying product knowledge to mitigate and solve customer problems effectively. Manage risk through adherence to policies and procedures, demonstrating sound judgment within established limits. Participate in branch daily operations to ensure efficient and accurate completion. Full-time role based in Castle Rock, CO, with a base salary of $45,375–$75,625.
Required Qualifications
- Associates or equivalent degree
- 3+ years experience
- Comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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